Web Summit
Annet Kloprogge · Mission Relearn
What knowledge leaves when a colleague does?
I am here to talk with people who are losing an experienced colleague, and with that person the judgement and context that never made it into a document.
Files stay. Judgement often does not.
When someone who has carried a team’s memory leaves, the shared drive is still there. What walks out is the feel for a decision, the reasons behind it, and the context a new person cannot reconstruct from documents alone.
Judgement
How someone knew which exception mattered, and which rule was only written down for show.
Context
The history of a decision: who was in the room, what had already been tried, and what was deliberately left undone.
Continuity
How a team keeps that judgement and context, so the next person is not starting from a folder and a guess.
Fifteen minutes, named Websummit
The meeting is with me, Annet Kloprogge. Bring a real situation: a colleague who is leaving, or who already left. I want to hear what the team still has, and what it only thinks it has.
This is a research conversation. I am not demonstrating a finished product, and I am not claiming this question is already solved.
What the conversation is for
- People dealing with a departing colleague.
- Teams trying to keep continuity of knowledge, not only a filing system.
- Comparing notes on what judgement and context look like once the person is gone.
Annet Kloprogge
Founder, Mission Relearn
I work with organisations on AI literacy: how people learn, decide, and keep their footing as the work changes. The conversation I want at Web Summit sits beside that. When someone who carries a team’s memory leaves, what should remain is the judgement and the context, not only the documents.
If this is on your mind, let’s use fifteen minutes.
Book 15 minutesWebsummit (opens in a new tab)Visit the Mission Relearn siteThe main site opens in Dutch. Switch to English with the language control in the header. Training, writing, and the rest of Mission Relearn are there.